SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ExpressJinni.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent, all modes work, charge the phone, the solar battery has not been tested for weather conditions
Went to Chernihiv for less than a month. Everything works. Lightweight and comfortable. As described.
Дуже гарний ліхтар насправді можна зарядити від сонячної батареї TA використовувати yak poverbank
Good lichtar. May all statements and characteristics. Good sbetlyut kimnat that good yak rukhtarik. I have two views of charging-through the help that the sleepy panel is. Trimac charge byla 3 Godin. I will charge the speaker. In tsyloma a good Lichtarik for the Bud vikoristannya.Russia is a terrorist state!!! Help Ukraine and stop supporting Russian terrorist Federation!!!
Duge Garnet flashlight Garno splay, vid sontsya charge IDE. Duge Shvidka Shipping. Recommend.
Delivery shvidka three days. The packaging of the trichka is adopted at the transport, the ale is smut the product is tsiliy. Sit a yak on your own dear. One should not be like the same button to be a pidsvitka, requiring a couple of pressing Yogo wymwhip. And so it's all good. Glory to the Russians the road to their ship
just as described but lighter than I expected, I hope the battery last long!!!
Delivery is close to city. Keep it clear. Priishov charges)))) I'm selling to my uncle.
Having ordered 2 PCs one Priesz with a broken slope (( Flashlights are good
Came to the day 12.01, having rejected the 19.01 of the link on the garyacha Lina.
Torch LightShines normally but the price 230 UAH for it is very big deliveryIn Ukraine exactly 31 days key chain
To Ukraine lekhtar pribuv for two types. Salesman schvidko nadislav goods. Likhtar Meni Duge was like that. All yak in description. Vien has a decree of the regime. Hang out with a little yaskravo. Good pratsuyak paverbank. Poklavshi likhtar at the pidvikonnia sonyachnoyu battery up to Gori, then Vin caught up to charge.
Likhtariq, multiple corisnies. The battery is not dugere, ale with such a rose and reception is a mixed tooth. Okrema podyaka seldoqiu, shcho likhtar priishov recharjеним, Bo has gone down and known. I will not sleep the battery. Diishov for three types
The lantern went on for a long time, longer than indicated. There are no complaints about the packaging and product, everything works, everything is whole. There is a wire in the set, but only on Android. The size of the flashlight is compact, you can carry with you.
Vantage Duzhe dovgo hav. All Lichtari robots. The sleepy panel is present. Bastard, to WIGL one Zad...
I want to play a yaskrao. Tsikavo Chi will be vid Svitla charged
The litkhtarik is small, the ale is rather sweaty and twisted. All over the team. Photo of the city. Russian! Your husbands, sons came with war in Ukraine! For those atrocities that they do, that they will never show you by TV, you and your children and grandchildren are cursed and will be born ugly! Glory to Ukraine! Glory Zsu!
A good Lantern all works box Chu a little crumpled well, nothing terrible all whole and works perfectly recommend
The flashlight is excellent, the build quality pleased, in the picture it seems more flimsy than in reality, 6 modes of operation, it will be useful for the car and on the farm, everyone should have this) shows the charge level. I am very satisfied for the price. As the main round flashlight shines in the photo, the center point white bright increases according to the range. The delivery was really long 45 days before Saratov and was not tracked on Ali, but then the post of Russia appeared in the application.
Thank you very much for the fast delivery! I am very satisfied with the purchase. Shines super bright, different modes, solar battery. Well, the cool thing is that you can recharge your phone from it. Very relevant thing in our time. Glory to Ukraine!!!